Operational Excellence Management Consulting

Is your medical practice as healthy as it could be? With the healthcare Operational Excellence management solutions provided by RR Health Strategies (RRHS), you can be confident it is. From optimizing your workflow and staffing to helping you maximize reimbursements and minimizing costs, our experienced professionals provide tailored strategies for your patients and organization.

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The consultant of choice to some of the most respected names in the tough New York healthcare market, our industry-leading team works with academic medical centers, faculty practice plans, community hospitals, law firms, CPA firms, billing vendors, centralized business offices and private healthcare practices of all sizes. Count on us to provide the expert assessment, industry-leading approach and outstanding, personal service your organization needs – whether you’re an established or transitioning institution or a new entity just getting started.

Look to us for:

  • Operational Assessments

    We will evaluate all facets of your operations and recommend best practice approaches, including appointment scheduling, patient registration, workflows, and staffing. We perform staff interviews and conduct comprehensive data analyses to identify performance improvement needs.

  • Billing Office Assessments

    The scope of our assessment includes accounts receivable management, payer mix, payer contracting and fee schedules, key performance indicators, charge master, denial management, patient and payor account credits, medical coding audits, front end and back end billing procedures.

  • Denial Management Services

    We identify the root causes of a practice’s reimbursement denials and create a proactive strategy to redesign your operations, provide timely cash flow, and increase revenue opportunities.

  • Laboratory Consulting Services

    Our experienced and licensed Laboratory professionals provide a broad array of services including:

    • Operational Strategic Options
    • Laboratory Design and Space Planning
    • Implementation Planning and Support
    • Quality Management Assessment
    • Laboratory Management Services
    • Workflow Analysis
    • Policy and Procedure Composition
    • Laboratory Capabilities Assessment
    • Profitability Analysis
    • Performance Improvement
    • Merger and Acquisition Support
    • CMS/NYSDOH Inspection Readiness
    • Regulation Guidance
    • Reimbursement and Compliance
    • Technology System Evaluation and Selection
    • Reference Laboratory Cost and Utilization Assessment
  • Managed Care Contracting

    Managing the increasingly-complex healthcare reimbursement models is absorbing more of a provider’s resources – with no assurances that contracts are tenable or will lead to financial stability. With the emergence of revenue cycle management, models and tools that served organizations well for years need to be revisited. Contracting decisions must now take into account your hospital or medical group’s preparedness for value-based reimbursement and clinical integration. Learn more

  • Strategic Planning and Development

    We will learn of the organizational mission, vision, and culture, conduct costs, and benefits analyses, perform market research, and partner with leaders to create a strategic plan of expansion and development.

  • Personnel Management

    We can assess your current staffing model, recommend ways to improve it as well as assist in hiring staff and providing short- and long-term on-site practice management oversight.

  • Physician and Staff Education

    Our certified professionals provide the fundamentals of medical coding, billing, and practice management. We offer onsite seminars for clinical, operational, and billing office personnel on subjects such as, coding compliance, registration and eligibility, patient experience, and HIPAA compliance.

  • Practice Start-up Assistance

    We offer expertise in all areas of starting a practice, from feasibility and demographic analyses to quality management and development, policy and procedure implementation, staff hiring and training.

  • Policy Review and Development

    Our professionals review and develop coding and billing guidelines, policy and procedure manuals for all front-end and back-end billing activities, HIPAA privacy statements, patient satisfaction programs, and coding compliance.

Ready to see just how healthy your practice really is?

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